Legal

Cookie Policy

Last updated: April 2026

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how visitors use their site.

Fixit Hub Limited (“Fixit Hub”, “we”, “our”) uses cookies and similar technologies on our website and mobile application (the “Platform”) as described in this Cookie Policy.

2. How We Use Cookies

We use cookies and similar technologies to:

Authenticate users and maintain secure sessions
Remember your preferences and settings
Understand how you use our Platform and which features are most popular
Improve our services based on usage patterns
Detect and prevent fraud and security threats
Deliver relevant content and communications

3. Types of Cookies We Use

Essential Cookies

Required

These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security. Without these cookies, the Platform cannot operate properly.

Session IDAuthentication tokensCSRF protection tokensLoad balancer cookies

Retention: Session or up to 24 hours

Functional Cookies

Optional

These cookies remember your preferences and choices (such as language, region, or role) to provide a more personalised experience. They may also remember changes you have made to customisable parts of the Platform.

Language preferenceTheme settingsDashboard layout preferencesRecently viewed items

Retention: Up to 1 year

Analytics Cookies

Optional

These cookies help us understand how users interact with the Platform by collecting and reporting information anonymously. This data helps us improve the Platform's functionality and user experience.

Page views and navigation pathsFeature usage frequencyError trackingPerformance metrics

Retention: Up to 2 years

Marketing Cookies

Optional

These cookies may be used to deliver relevant advertisements and track the effectiveness of marketing campaigns. We may share this information with third-party advertising partners.

Ad interaction trackingCampaign attributionReferral source tracking

Retention: Up to 1 year

4. Similar Technologies

In addition to cookies, we may use similar technologies including:

Web Beacons (Pixel Tags): Small electronic images embedded in web pages or emails to track page visits and email opens.
Local Storage: Browser-based storage used to save preferences and temporary data for improved performance.
Flash Cookies: Local stored objects that may collect information about your navigation preferences.

5. Third-Party Cookies

Some cookies on our Platform are set by third-party services we use, such as analytics providers (e.g., Google Analytics) and payment processors. These third parties may use cookies to collect information about your online activities across different websites. We do not control third-party cookies, and their use is governed by those parties' privacy policies.

6. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings — Most browsers allow you to refuse or delete cookies through their settings menu. Note that disabling essential cookies may affect Platform functionality.
Device Settings — On mobile devices, you can manage cookie settings through your device's operating system settings.
Opt-Out Links — Some third-party analytics services offer opt-out mechanisms (e.g., Google Analytics Opt-out Browser Add-on).

Please note that if you choose to disable cookies, some features of the Platform may not function as intended.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about our use of cookies, please contact Fixit Hub Limited at fixithubng@gmail.com.