The Process

How Fixit Hub Works

From reporting a problem to confirming a fix — the entire maintenance lifecycle managed in one platform.

Four simple steps

Every repair follows the same reliable workflow.

01

Report the Issue

Tenants or managers submit a structured maintenance ticket with photos, videos, and details — logged and timestamped instantly.

Photos & VideosAuto-TimestampedCategorised
02

Source & Quote

The platform matches verified artisans by trade, location, and rating. Artisans compete with fully transparent, itemised quotes.

Smart MatchingCompetitive QuotesTransparent Pricing
03

Track the Work

The assigned artisan posts real-time progress updates with photos. Managers and tenants see every stage without chasing anyone.

Real-Time UpdatesPhoto ProgressNo Follow-Ups
04

Confirm & Pay

Tenant confirms completion, the platform auto-generates an invoice, processes secure payment, and pays out the artisan directly.

Escrow PaymentAuto-InvoiceInstant Payout
Our Impact

Trusted by thousands

10,000+

Happy Customers

Property owners trust us

5,000+

Verified Artisans

Skilled professionals

15,000+

Jobs Completed

Successfully delivered

4.9/5

Average Rating

Customer satisfaction

15+

Cities Covered

Across Nigeria

₦2.5B+

Transactions

Secured in escrow

Every role, every step

Fixit Hub guides each stakeholder through their part of the process.

Property Manager

  • Review & approve tickets
  • Compare artisan quotes
  • Monitor all jobs live
  • Generate landlord reports

Landlord

  • Get notified on high-value jobs
  • Approve before work starts
  • Download invoices instantly
  • Monitor artisan ratings

Artisan

  • Receive matched job invites
  • Submit competitive quotes
  • Upload progress photos
  • Get paid within 24 hours

Tenant

  • Submit issue with photos
  • Track repair progress
  • Know artisan before arrival
  • Confirm & rate completion

Ready to get started?

Join thousands of property professionals already using Fixit Hub.

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