Report Issues, Track Repairs in Real Time
No more unanswered calls or lost emails. Report maintenance issues in seconds, track every step of the repair, and communicate directly with your property team.
12,000+
Active Tenants
<4hrs
Avg. Response Time
96%
Satisfaction Rate
45,000+
Issues Resolved
Maintenance requests, finally simplified
No more wondering what's happening with your repair. FixIt Hub keeps you informed at every step.
Easy Issue Reporting
Report maintenance problems in seconds. Attach photos, videos, and descriptions so your property manager knows exactly what's wrong.
Real-Time Tracking
Follow your request from submission to completion. See when an artisan is assigned, when they're on-site, and when the job is done.
SLA Visibility
Know the expected response and resolution times for your request. Get notified if deadlines are missed.
Direct Communication
Chat with your property manager or the assigned artisan. Ask questions, coordinate access, and stay informed.
Payment History
View all maintenance-related payments and charges in one place. Transparent billing with full itemisation.
Rate & Review
After a job is completed, rate the artisan's work quality, punctuality, and professionalism. Help the community.
From broken to fixed — tracked every step
Report an Issue
Snap a photo, describe the problem, and submit. Your property manager is notified immediately.
Track Progress
Watch as your request moves through triage, assignment, and repair. Real-time status updates at every stage.
Coordinate Access
Chat with the artisan or PM to schedule the visit. Get notified when the artisan is on the way.
Confirm & Review
Verify the repair is satisfactory, then rate the service. Your feedback helps maintain quality standards.
Your home, your comfort, our priority
96% of tenants on FixIt Hub say their maintenance experience improved significantly after their property adopted the platform.
Better Maintenance Starts Here
Ask your property manager to join FixIt Hub — or sign up yourself to start reporting and tracking issues today.